skip to content
Close

We are waiving the $25 application fee for new enrollments!

Applies to new enrollments online during the months of September and October 2022. Enrollments by mail must be postmarked by October 31, 2022.

Contact

Many of your questions can be answered in our FAQs. If you have additional questions about the plan, feedback or concerns, please select how we can help below. If you have questions about your account or other privileged matters, please call or write us using the contact information on this page.

Phone or Fax:
P: 1.800.445.GRAD (4723),
option #5
F: 1.800.519.4652, option #5

Service center hours:
Monday–Friday, 8am–6pm CT

Applications:
PO Box 44306
Jacksonville, FL 32231-4306

Payments & Fees:
PO Box 44306
Jacksonville, FL 32231-4306

Correspondence:
PO Box 44305
Jacksonville, FL 32231-4305

Overnight Mail:
6735 Southpoint Drive South
Suite 300
Jacksonville, FL 32216