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Newborn enrollment for children younger than 1 year of age is open through July 31. General enrollment reopens Sept. 1.

Contact

Many of your questions can be answered in our FAQs. If you have additional questions or feedback about the plan, please select how we can help below or call or write us using the contact information on this page. For security reasons, account numbers and Social Security numbers should not be sent via this form.

Phone or Fax

Phone: 1 (800) 445-4723, option #5

Fax: 800-519-4652, option #5

Service Center Hours

Monday– to Friday, 8am–6pm CT central time

Applications & Payments

PO Box 44306
Jacksonville, FL 32231-4306

Correspondence

PO Box 44305
Jacksonville, FL 32231-4305

Overnight Mail

6735 Southpoint Drive South
Suite 300
Jacksonville, FL 32216

Email

customerservice@texastuitionpromise.com

Account numbers and Social Security numbers should not be sent by email.

Outreach

For outreach opportunities including presentations and webinars, please call 512-463-7570.